Covid-19 - The New Normal

We very much hope all our clients, suppliers, family & friends are safe and well in these extraordinary times.

Many close to us have been dramatically affected by the pandemic. First and foremost we wish to offer our heartfelt condolences and continued support to them, their nearest and dearest.

At Hotcam the health and safety of our employees, crew & clients is always at the forefront of every decision we make. During the past few weeks we have continued to responsibly deliver our extremely high level of service, providing cost effective technical solutions, equipment hire and production services for our clients around the UK and abroad. 

We are very much open for business and our team are working remotely wherever possible. Our warehouse has always been operational for equipment hires and is utilising stringent COVID-19 protocols which include equipment disinfecting, social distancing and PPE to mitigate risks.

Whilst adapting to the ever evolving “new normal,” we have instigated new working practices and have updated our risk assessments in conjunction with our Health & Safety Advisors at First Option. This ensures we are operating safely, whilst stringently adhering to ongoing government, industry and client production guidelines.

Our updated COVID-19 policy and new working practices protocol documentation can be found here.

A general overview of our protocols & procedures is listed below:

General

Employees are operating remotely where possible & the warehouse is operational as and when equipment is required. No key employees have been using public transport.

We are still very much available and happy to help with quotes, budgets, equipment hire and tech advice.

Equipment Prep/Return

  • All equipment is being disinfected/ sanitised before and after each hire
  • Workbenches are being regularly disinfected / sanitised
  • Communal Areas including the kitchen are being regularly disinfected / sanitised    
  • Staff in the warehouse have been instructed to practice social distancing

Deliveries & Collections

  • Visitors, Couriers, Drivers, etc are no longer invited into Hotcam’s premises
  • Any packages & deliveries must be directed to the external Warehouse shutter door
  • Before taking receipt of goods, employees are washing their hands and wearing disposable gloves
  • Any packages are being wiped down with sanitiser thoroughly before being accepted into the warehouse
  • After taking receipt of packages, employees are removing & disposing of gloves and immediately washing their hands again

Meetings

We are happy to schedule calls & conferences via phone, Zoom, Facetime or Skype

Contact

E: projects@hotcam.tv  T: 020 8742 1888

Operational hours

9am to 7pm - Mon to Fri

Away from the day-to-day running of the business, our weekly 'Hotcammers Quiz' has been a great way to keep team morale high and we are regularly communicating with staff that are currently furloughed under the government job scheme. 

We remain 100% positive and are ready, willing and very able to support you as our uniquely resourceful industry gets back on its feet again. Let’s continue to work together to support one another as we adapt to the new landscape, whatever that might be.

Very best wishes to you all.

Trevor Hotz & The Hotcam Management Team

Please continue to monitor our website for further updates.