Covid-19 - The New Normal

We very much hope all our clients, suppliers, family & friends are safe and well in these extraordinary times.

Many close to us have been dramatically affected by the pandemic. First and foremost we wish to offer our heartfelt condolences and continued support to them, their nearest and dearest.

At Hotcam the health and safety of our employees, crew & clients is always at the forefront of every decision we make. We have continued to responsibly deliver our extremely high level of service, providing cost effective technical solutions, equipment hire and production services for our clients around the UK and abroad. 

We are very much open for business and our team are working remotely wherever possible. Our warehouse is fully operational for equipment hires and is utilising stringent COVID-19 protocols which include equipment disinfecting, social distancing and PPE to mitigate risks.

Whilst adapting to the ever evolving “new normal,” we have instigated new working practices and have updated our risk assessments in conjunction with our Health & Safety Advisors at First Option. This ensures we are operating safely, whilst stringently adhering to ongoing government, industry and client production guidelines.

Our updated COVID-19 policy and new working practices protocol documentation can be found here.

A general overview of our protocols & procedures is listed below:

General

Employees are operating remotely where possible & the warehouse is fully operational, with strict COVID-19 protocols in place. 

We are very much available and happy to help with quotes, budgets, equipment hire and tech advice.

Equipment Prep/Return

  • All equipment is being disinfected/ sanitised before and after each hire
  • Workbenches are being regularly disinfected / sanitised
  • Communal Areas including the kitchen are being regularly disinfected / sanitised    
  • Staff in the warehouse have been instructed to practice social distancing

Deliveries & Collections

  • Drivers & Couriers are not allowed into the building and any packages & deliveries must be directed to the external Warehouse shutter door
  • Before taking receipt of goods, employees are washing their hands
  • Any packages are being wiped down with sanitiser thoroughly before being accepted into the warehouse
  • After taking receipt of packages, employees are removing & disposing of gloves and immediately washing their hands again

Meetings

We are happy to schedule calls & conferences via phone, Zoom, Facetime or Skype

Contact

E: projects@hotcam.tv  T: 020 8742 1888

Operational hours

8am to 7pm - Mon to Fri

Please continue to monitor our website for further updates.